Política de envío

At DEFENT, we are committed to delivering your products safely and efficiently. Please review our shipping policy for information on processing times, shipping options, and more.

Order cut-off time: Monday to Friday 4:00 PM PST

Processing or Handling Time:

Orders are processed and shipped within 1-2 business days from the date of purchase. 
Please Note: Orders placed on weekends or holidays will be processed on the next business day.

For the United States Orders:

Express Shipping

Shipping Rate Name	Shipping Condition	Transit Time	Shipping Fee
Express Shipping	Orders 0.1oz–16oz	1 to 2 business days	$12.00
Express Shipping	Orders 16.01 oz and up	1 to 2 business days	$15.00

We will make reasonable efforts to ensure delivery by the carrier within the estimated delivery time from the date of purchase. If an item is delivered, we will inform you immediately and use reasonable efforts to minimize the delay.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.

Shipping Method:

We mainly use USPS to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider.

Shipping Issues:

If you experience any issues with your shipment, such as delays or lost packages, please contact our customer service team at info@defent.com. We will assist you in resolving the matter as quickly as possible.

Address Accuracy:

Please ensure that your shipping address is complete and accurate at the time of purchase. DEFENT is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us:

For any questions or concerns regarding our shipping policy, please contact our customer service team at info@defent.com. We are here to assist you and ensure your order reaches you promptly.

Thank you for choosing DEFENT. We appreciate your business and are dedicated to providing you with quality products and reliable shipping services.