FAQ's
Looking for answers? We’ve covered the basics.
Fentanyl 101
What is fentanyl?
Fentanyl is a synthetic opioid that is 50 to 100 times more potent than heroin or morphine. While fentanyl is used medically by anesthesiologists for pain relief, it can also be cut into illicit drugs and counterfeit substances in deadly quantities.
What substances are at risk of fentanyl contamination?
Any substance that is not obtained from a licensed pharmacy carries the risk of being cut with fentanyl.
Is fentanyl really that dangerous?
The opioid crisis, of which fentanyl is the primary driver, claims over 150 lives daily in the United States. This death toll is comparable to a Boeing 737 Classic crashing every single day.
How can I avoid unintentional overdose poisoning?
Always testing your substances for the presence of fentanyl is the best way to empower your decision-making and stay safe. Testing does not guarantee safety; it is a critical harm-reduction technique that can help save lives.
What should I do if an overdose is occurring?
If you believe an overdose is occurring, call 9-1-1 (or your respective emergency medical service) immediately. If naloxone is available, administer the medication as soon as possible.
Defent Fentanyl Test Strips (FTS)
What are fentanyl test strips?
Fentanyl test strips (FTS) are thin paper strips that are used to detect the qualitative presence of fentanyl in substances.
How accurate are DEFENT FTS?
Defent FTS detect fatal levels of fentanyl at the lowest concentration on the market (15ng/ml). Our highly sensitive strips reduce the occurrence of false negatives, helping to prevent unintentional overdose poisonings.
Why should I use DEFENT FTS?
In addition to being the most sensitive FTS available, DEFENT FTS are designed for ease of use. Each package includes all the tools needed for testing: a 5mL measuring cup, a 10mg measuring scoop, and the test strips. By providing these essential items, we aim to promote thorough substance testing and help prevent unintentional overdose poisoning.
What type of substances can DEFENT FTS be used on?
DEFENT FTS can be used to test pills, powders, and injectable (liquid) substances.
Do DEFENT FTS detect fentanyl analogs?
Defent FTS detect 140 analogs of fentanyl, providing the best coverage of analogs available.
How do I use DEFENT FTS?
1. Crush and shake your substance and mix it thoroughly.
2. Fill the provided measuring cup with 5 mL of water. Use the provided 10mg measuring spoon to add five scoops of your substance to the water, then stir the mixture.
3. Hold the “Defent” labeled end of the fentanyl test strip and dip the water “💦” labeled end into the water. Hold the strip in place for 15 seconds. After 15 seconds, remove the strip from the water and lay it flat for three minutes.
4. Interpret the results. One red line on top indicates a positive test. Two red lines indicate a negative test.
See the full demonstration for using Defent FTS here: DEFENT Fentanyl Test Strip
Where can I buy DEFENT FTS?
Defent FTS can be purchased directly from our website, our Amazon store by using this insert link.
Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for organizations and institutions. Please contact our team at info@defent.com with your inquiry.
Where are DEFENT FTS manufactured?
We take the quality of our products very seriously. DEFENT FTS are manufactured at an IS13485-certified facility in Beijing, China. This certification represents compliance with FDA standards, although FTS themselves are not regulated, and meets the optimal medical device standards. ISO 13485 is an internationally recognized certification that helps ensure quality and safety standards.
Shipping & Returns
What are the processing times once I place an order?
Orders are processed and shipped within 1-2 business days from the date of purchase.
Please Note: Orders placed on weekends or holidays will be processed on the next business day.
What are the shipping options and delivery times?
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
What if there is an issue with my shipment?
If you experience any issues with your shipment, such as delays or lost packages, please contact our customer service team at support@defent.com. We will assist you in resolving the matter as quickly as possible.
What is DEFENT's return policy?
For the safety and protection of our customers, all sales are final, and we cannot accept returns. This policy ensures that all products are brand new, unused, and hygienically safe.
What if I receive a defective product?
If you receive a defective product, please contact our customer service team within 72 hours of receiving your order. We will be happy to offer a replacement or a full refund upon approved verification of the defect.